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Ticketing

CiviMobile delivers the mobile-optimized ticketing for the convenience of event organizers and participants.

After the registration has been completed, a participant will receive a ticket with a QR code for use at the event entrance. The purchased ticket can be viewed within the app, and the user will also receive a copy by email.

Follow these steps to view a ticket for the selected event (Pic. 11.4.1):

  • Tap the selected event to navigate to the Event Details screen
  • Find the Ticket icon in the upper right corner of the screen to move to the Ticket screen.
Pic. 11.4.1 Ticket View

Note: Make sure to enable QR code generation when creating an event in CiviCRM (Pic. 11.4.2):

Pic. 11.4.2 New Event

Now QR-code will be automatically added to the System Message templates that will be sent automatically to registered participants.

Follow these steps to ensure a ticket with QR code will be automatically added to the user email registration confirmation and receipt email:

  1. Go to Administer > CiviMail > Message Templates > System Workflow Messages.
  2. Choose Events – Registration Confirmation and Receipt (off-line) template and click “Edit”.
  3. At the end (before the </body>) of HTML Format, check for code or add it:
<center>
{if $file_name}
   <table width="700" border="1" cellpadding="0" cellspacing="0" id="crm- event_receipt"
         style="font-family: Arial, Verdana, sans-serif; text-align: center;">
             <tr>
                  <td colspan="2">
                       <img src="{$file_name}" alt="QR code"/>
                  </td>
            </tr>
     </table>
{/if}
</center>

And then repeat item 3 for Events – Registration Confirmation and Receipt (on-line) template.